How to set-up Zimbra Mobile on an Android Device

This tutorial shows you how to set up Android devices to sync

with Zimbra Collaboration Server using the Active Sync protocol.

Before getting started

Check that your email administrator has enabled this feature otherwise you won’t be able to complete the set-up.
Make a note of your:
- username (your email address)
- password
- and Server name
as you will need them when following this guide. The above details were provided to you when you signed up for the service – please contact your administrator if you do not have them.

NB: Zimbra Mobile supports Android operating systems of release 2.1 and later.

These instructions assume Android 6.0.1 (Marshmallow) and greater

Swipe down from the top of the screen and tap the ‘cog‘ icon
If you are running Android 7.1 you’ll need to tap “Cloud and Accounts” and then tap ‘Accounts’. Otherwise simply scroll down the settings menu and tap ‘Accounts‘
Tap ‘Add Account’
Tap Microsoft Exchange Active Sync
Enter your email address and Password
If it fails to auto detect settings you’ll be asked to provide more details.
Enter your full email address. In the ‘Domain\username‘ field enter your email address in the format ‘yourdomain\bob‘ – e.g anne.smith@example.co.uk would enter ‘example.co.uk\anne.smith’.
In the Exchange server field enter the Incoming Server name provided to you in your welcome email.
Select ‘Use secure connection (SSL)‘ enabled.
Press “Sign In” or “Next” and your settings will be verified.
If all settings are OK your account will appear in your phones “Accounts” list.

Please see this Zimbra wiki article for full details: