Outlook 2003 (POP3)

How do I set-up Outlook 2003 to send and receive email using POP3?

This tutorial shows you how to set up Microsoft Outlook 2003 to work with your e-mail account using the POP3 protocol.

Before getting started

  • Make a note of your username, password and incoming and outgoing server details as you will need them when following this guide.
  • Your username (your email address) and password were provided to you when you signed up for the service.
  • Server settings can be found in the domain level control panel – we recommend that you print them out for reference:

To Set Up Your E-mail Account in Microsoft Outlook 2003 (POP3)

Step 1

In Microsoft Outlook, select Tools > E-mail Accounts. 

Step 2

On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next. 

Step 3

For your server type, select "POP3" and click Next. 


Step 4

On the Internet E-mail Settings (POP3) window, enter your information as follows:

  • Your Name (enter your first and last name)
  • E-mail Address (enter your email address e.g. john@example.com)
  • User Name (enter your e-mail address, again)
  • Password (enter the password provided when you set-up your email account or the new one if you have changed it since your email account was created.)
  • Incoming mail server (IMAP) (enter the incoming mail server which you copied from the initial step at the start of this guide)
  • Outgoing mail server (SMTP) (enter the outgoing mail server which you copied from the initial step at the start of this guide)

Step 5

You must tell your email program to use Authenticated SMTP otherwise you will not be able to send emails – to do this click "More Settings":

  • On the Internet E-mail Settings window, select the “Outgoing Server” tab.
  • Select “My outgoing server (SMTP) requires authentication.”
  • Select “Use same settings as my incoming mail server”.

Step 6

(Whilst still with the Internet E-Mail Settings window open) 

Click on the Advanced tab and select "This server requires an encrypted connection (SSL)". Ensure that "Root folder path" is empty. 

 Click OK. 


Step 7

Click Next. 

Step 8

Click Finish